Business Process Outsourcing
Digital Enterprise provide world wide BPO Services
Digital Enterprise BPO Services support businesses across industries globally. On account of our team’s intensive experience in this industry, we are primed to deliver a high quality customer support experience to our clients.
Digital Enterprise offer Data digitization services with scanning, archiving, indexing, digital imaging and analysis of ancient documents, manuscripts, paper documents, newspaper, text, sound, image or voice. Data digitization services of Digital Enterprise is performed with sophisticated infrastructure, high tech technology and skilled work force. Use data digitization services of Digital Enterprise to safeguard or share corporate archives, newspapers, government records and documentation, library collections, or fragile books and documents. Data digitization services of Digital Enterprise facilitates clients to search across voluminous documents for obtaining a specific piece of information in quickest possible time.
Data Entry Services
Digital Enterprise provide services for numerous clients with various degrees of complexity, ranging from simple data entry tasks that need to be performed quickly to complex data entry tasks that require specific knowledge relating to the subject of the entered data.
Types of data entry services provided by Digital Enterprise
Call Center Services
We provide both voice & non voice based Call services. “Customer is king” in any business and businesses should ensure that their customers are happy all the time. Most of the time customers are satisfied if their problems are heard. It’s important to set up communication platform in place to avoid disconnects with the customers. Communication platform should be designed to receive calls and to call out customers.
We provide inbound, outbound, Email, Chat and blended solutions to our clients. We do provide technical support and 24×7 help desk services.
The following are some of our services and we are happy customize our services to specific requirements of our clients.
Back Office Support
The process of outsourcing the back office support service is simple, reliable and effective way to manage your business functions. It can be for both core & non core functions of a business. The model is not only cost saving but also highly productive. We at Infosearch involve domain experts and well trained executives to execute our clients’ projects.
There is absolutely no difference in the deliverables as the offshore team works in client’s working hours, regular interaction with the client through audio and video conference, ability to work on a secured VPN connectivity and adopting to client’s methodology.
The scope of service is wide and for any industry type. It ranges from supporting the core operations of the client, managing accounting functions, HR functions, Sales support, customer support, procurement, IT management, Infrastructure Management and many more.
Accounting & Finance Services
Accounting and finance are the key functions of any business. There are businesses whose core business activity is providing accounting, financial services in various forms. Banks, Insurance, Loan providers etc. needs to perform various accounting functions as their core operation.
There are core accounting functions and allied back office support functions and both can be outsourced to us. We use or hire experts to execute the tasks.
Most of the organizations widely outsource their accounting and financial operations to BPO companies, in order to save both operational costs and capital expenditure.